Plantar fasciitis is the most common cause of heel pain we treat at ModPod Podiatry, and the most commonly mismanaged. Patients arrive having tried rest, anti-inflammatories, and generic arch supports for months with no lasting improvement — not because those approaches are wrong, but because they were applied without a clear understanding of what was driving the problem in the first place. This post sets out what plantar fasciitis treatment actually involves, in order of clinical evidence, so you can make an informed decision about your next step.
What Is Plantar Fasciitis?
Plantar fasciitis is a degenerative condition affecting the plantar fascia — the thick band of connective tissue running from your heel bone (calcaneus) to the base of your toes. Repetitive loading causes micro-tears at the heel attachment site, triggering a degenerative process. The term “fasciitis” implies inflammation, but in chronic cases the tissue is degenerative rather than acutely inflamed — which is why pure anti-inflammatory treatment often fails.
The hallmark symptom is pain on the underside of the heel, worst with the first steps in the morning or after prolonged rest. If that description matches your pain, read our detailed explanation of why heel pain is worst in the morning and what causes it at a tissue level.
The Treatment Ladder: From First-Line to Last Resort
Treatment follows a stepped approach. Most people resolve with conservative care. Surgery is rare and seldom required.
Step 1: Load Management and Stretching
The first priority is reducing the load on the damaged fascia while maintaining as much normal function as possible. This means:
- Reducing or modifying high-impact activity (running, jumping, prolonged standing on hard surfaces)
- Avoiding barefoot walking on hard floors — tiles and polished concrete, common in Australian homes, significantly increase heel loading
- Performing calf stretches and plantar fascia stretches morning and evening, and before the first step out of bed
A 2014 systematic review published in the Journal of Foot and Ankle Research confirmed that stretching programmes produce meaningful improvement in pain and function in early-stage plantar fasciitis. Consistency matters — results build over four to six weeks of daily stretching.
Step 2: Footwear
Footwear is underestimated as a treatment variable. A shoe with adequate heel cushioning, arch support, and a slight heel raise reduces tensile stress on the plantar fascia with every step. Flat, minimalist, or worn-out footwear has the opposite effect. Our podiatrists review what you’re currently wearing and advise accordingly — small changes here can produce significant symptom relief.
Step 3: Custom Orthotics
Custom orthotics are prescription insoles designed from a precise cast or digital scan of your foot. They redistribute load away from the heel attachment point and support the arch through the full gait cycle. Unlike over-the-counter insoles, they are designed to match your specific mechanics — your arch height, your gait pattern, your degree of pronation.
Orthotics work best when combined with stretching and footwear modification. In isolation, they manage load but do not resolve the underlying tissue changes. Used as part of a structured programme, they are one of the most effective interventions for plantar fasciitis.
Step 4: Shockwave Therapy
Shockwave therapy (extracorporeal shockwave therapy, or ESWT) is the most evidence-supported intervention for chronic plantar fasciitis. It delivers focused acoustic pressure waves to the heel, stimulating a healing response in degenerated tissue that has failed to resolve on its own.
Multiple randomised controlled trials have reported success rates of 80–90% after three to five sessions in cases that had not responded to conservative care for three months or more. It is non-invasive, does not require anaesthesia, and involves no downtime. At ModPod, shockwave is delivered in-clinic and typically takes 15–20 minutes per session.
It is the treatment we recommend when stretching, footwear, and orthotics have not achieved adequate relief after six to eight weeks of consistent effort.
Step 5: Corticosteroid Injection
Corticosteroid injections can reduce acute pain quickly, but their role in plantar fasciitis management is limited. Evidence shows they are effective at reducing pain in the short term (four to six weeks) but do not address the underlying tissue degeneration. Repeated injections carry a risk of plantar fascia rupture and fat pad atrophy. At ModPod, we use them selectively — typically to provide short-term relief that allows a patient to engage with rehabilitation, not as a standalone treatment.
Step 6: Surgery (Last Resort)
Surgical plantar fascia release is considered only when all conservative measures have failed over 12 months or more. It is rarely required. Fewer than 5% of plantar fasciitis cases reach this point. Surgery carries its own risks, including incomplete pain relief and altered foot mechanics, and is not a first or second-line option.
What to Expect From a ModPod Assessment
Treatment without assessment is guesswork. At ModPod, a podiatry consultation for plantar fasciitis includes:
- A full history: symptom timeline, activity levels, previous treatments
- Palpation to confirm the location and nature of pain
- Assessment of calf muscle length and ankle range of motion
- Gait analysis and arch assessment
- Footwear review
This information determines whether you need orthotics, shockwave, a stretching programme, or a combination — and in what order. A clear plan at the outset saves months of trial and error. For general information on heel pain causes and how we approach assessment, visit our heel pain page.
Medicare and Private Health Cover
Podiatry consultations at ModPod are covered by most private health extras plans. Medibank, BUPA, HCF, and NIB all provide rebates for podiatry, though amounts vary. Shockwave therapy rebates depend on your specific policy — call your fund to confirm. If you manage a chronic condition such as diabetes, you may be eligible for a Medicare Enhanced Primary Care (EPC) plan, covering up to five podiatry visits per calendar year at reduced cost (item number 10960).
Frequently Asked Questions
Q: How long does plantar fasciitis take to heal?
A: With consistent conservative treatment, most cases improve within six to twelve weeks. Chronic cases that have been present for more than three months typically require four to eight weeks of structured rehabilitation, and may benefit from shockwave therapy to accelerate tissue healing. Without treatment, symptoms often persist for a year or longer.
Q: Does plantar fasciitis go away without treatment?
A: Some mild cases resolve with rest and improved footwear alone. However, if the underlying mechanics driving the condition — tight calves, poor arch support, overloading — are not addressed, symptoms typically return. Chronic cases rarely resolve without targeted intervention.
Q: Is shockwave therapy painful?
A: Most patients describe a clicking or tapping sensation at the treatment site, sometimes uncomfortable but manageable. Intensity is adjustable. Some temporary soreness is normal in the 24–48 hours after a session, after which patients typically notice progressive improvement.
Q: Are orthotics a permanent solution for plantar fasciitis?
A: Orthotics manage load on the fascia effectively, but they address biomechanics rather than healing the tissue directly. For many patients, they are used during the recovery period and then gradually weaned as strength and flexibility improve. Some patients continue using them long-term, particularly if they have structural factors like flat feet or high arches that do not change with rehabilitation.
Q: Can I run with plantar fasciitis?
A: It depends on severity. Mild cases can continue with modified training — reduced volume, softer surfaces, supportive footwear, and thorough stretching. Moderate to severe cases generally require a break from running until symptoms settle. Continuing to run through significant pain accelerates tissue degeneration and extends recovery time.
If you have persistent heel pain, book online with ModPod Podiatry at our CBD, Mosman, Dee Why, Rose Bay, or North Ryde clinics. We’ll assess the cause, confirm the diagnosis, and give you a clear, evidence-based treatment plan.

